Help Topics
New to SharkyBids.
Auctions
Bidding
- How do I bid on Sharkybids?
- How do I buy bids?
- I have paid for bids and they are not in my account!
- I pressed bid but my bid was not placed!
- I've placed a bid but I am currently not the highest bidder, why?
- How does the Bid Buddy work?
- What happens to bids that are not used by my BidBuddy?
- When will the BidBuddy bid?
- Why did the auction end before my BidBuddys bids were placed?
- Can you give me some advice about how to bid?
Managing my account
Delivery and Shipping
Returns and complaints.
Technical problems
Security
Getting the most from SharkyBids
On these pages, you'll find answers to some of the most frequently asked questions we receive about using and details of how to get in touch if you want to talk to us directly.
Help Topics
How do I top-up my bid account? What happens once I've won an auction? Find the answers to these and many more of our most commonly asked questions in the list to the left.
If you can't find what your looking for in our help pages, maybe you'd like to contact our friendly Customer Service team. Click on the Contact Us link, and we'll do our very best to answer your questions within 24 hours.
Quick Links
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How it works
Register
Email us
How it Works
- Register on the site for free
- Purchase a bid package
- Find an auction to bid on
- Each time a bid is placed the time extends by 15 seconds
- Be the final bidder when the clock shows GONE
- Confirm your win and update your shipping address
- Await for your product to be delivered FREE to your address
