Before contacting us, please ensure you have read through our help section and how it works page.

Getting the most from SharkyBids

On these pages, you'll find answers to some of the most frequently asked questions we receive about using and details of how to get in touch if you want to talk to us directly.

Help Topics

How do I top-up my bid account? What happens once I've won an auction? Find the answers to these and many more of our most commonly asked questions in the list to the left.

Email

If you can't find what your looking for in our help pages, maybe you'd like to contact our friendly Customer Service team. Click on the Contact Us link, and we'll do our very best to answer your questions within 24 hours.

Use the form below to contact us and we will reply to your message within one working day.